Ashley F asked:


I am currently in Morocco and my luggage has been lost by the airport. I had connecting flights in london and in Amsterdam before I took Royal Air Maroc (the airline i filed with). They said all they were waiting for to give me my money was one last check in london and amsterdam and an answer stating that they do not have my luggage. I waited for over a week and decided to make the calls myself. Amsterdam never got any such message stating that royal air maroc was waiting for a reply, so they did at that moment and london has already confirmed with me that they did not have my luggage. When i called the airport to tell them this they told me i had no business doing that and they still have not received a response from either airlines. They told me this takes time and they will contact me as soon as they get a response as to whether or not my luggage is absolutely lost and for me to collect my money. Is there some type of law they’re violating? Should I contact my lawyer and insurance company? It’s been over a month and I already made my claim on the 21st day.

Anthony

David T asked:


My friend got into an accident the night before and i was wondering what action to take and what are the procedure.
-Since it’s the holiday weekend, i’ll wait till tuesday to call the insurance company to report it.
-after i call insurance company, what do they do? do they do research? ask me for picture of the scene? do they contact the other party immediately.
-when do they come to investigate the car and the scene?
-do i have to get a lawyer?
-no one was hurt at that time, how am i sure that they won’t say that they’re injured or something?
thanks a lot

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